Terms and conditions
These terms cover using marbleandquartz.com, the online estimate and orders placed with Marble and Quartz Limited.
Last updated: 11 November 2026
1. Who these terms are with
These terms are between you and Marble and Quartz Limited, registered in England and Wales, company number 10219358 (Marble & Quartz).
- Registered office: 30 Ashley Drive, Borehamwood, WD6 2JD
- Showroom address: 58 Nursery Road, Sunbury-on-Thames, Surrey, TW16 6LG
- Phone: 0800 050 2442
- Email: info@marbleandquartz.com
2. Using this website
You may use the site to look at the worktops on offer, get an estimate and contact us. Please do not misuse it, for example by sending automated requests or trying to get into the admin area.
The text on the site is Marble and Quartz Limited's. Photos labelled as our work show jobs we've fitted. Other images, including the makers' product images and renders, show the materials, not our jobs. Colours on screen differ from the real stone; see section 6.
We try to keep the site accurate and available, but we cannot promise it will be free of errors or always online.
The site links to other sites, such as Google. We are not responsible for them.
Our privacy policy explains how we use your information.
3. The online estimate
The quote tool gives an estimate. It is not a final price and is not an offer to supply. Your estimate does not commit either of us.
- How it is worked out. The tool uses the choices and measurements you enter and our current prices. Before you add your contact details, the site shows only starting prices, not an estimate for your job. After you add your contact details, it shows a range for the whole job, including VAT, and emails it to you.
- Where the range comes from. The estimate uses the prices in force when you send your request.
- Estimate to final price. The final price depends on the details of your job.
Prices to consumers include VAT.
4. Payment
We agree payment terms with each customer.
5. Timings
Worktops are templated within 48 hours once you confirm your order, and fitted within 5 working days of templating.
Glass splashbacks are measured once the worktops (and any upstand) are in, then made and fitted on a later visit.
6. Natural variation and samples
Granite and marble are natural stone, and every slab is different. Your sample shows the stone, not your slab, and natural variation isn't a fault. Quartz and other engineered surfaces can differ slightly in colour.
Colours on screen vary by device and are a guide only.
7. Templating and fitting
Our own team templates your worktops at your home and then fits them.
8. Making a complaint
To make a complaint, email info@marbleandquartz.com or phone 0800 050 2442.
9. Warranty
Worktops and splashbacks come with a 10-year warranty. The warranty covers manufacturing defects, installation issues and deterioration not caused by misuse. We stand behind it. To claim, call or email us with photos and your job details, and we'll arrange a visit.
The warranty does not affect your legal rights as a consumer.
10. Changes and law
We may change these terms. The terms in force when you place an order apply to it. These terms are governed by the law of England and Wales.

Get a price for your worktop
Add your measurements and a colour to see your estimate. Prefer to talk it through? Call us.